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Delivery and Return

Delivery & Returns

Shipping:

 

  • UK Mainland (England, Scotland, Wales excluding all and any islands) = From £15
  • UK Non-Mainland (including Channel Islands, Northern Ireland and Ireland) = £125

Non Mainland UK:

Standard charge to cover handling, packaging & delivery is from £75.00 for all NI and Non-Mainland UK, Highlands and Islands. Please contact us for a quotation.

Delivery Confirmation

Once you have completed your order, an email confirmation will be sent to inform you of dispatch of goods and a proposed delivery date.

Next Day Delivery

Available for all items that are in stock. All applicable UK Mainland orders placed before 4pm will be despatched on a next day delivery service. Orders placed after 4pm will be dispatched the following working day on a next day delivery service.

Standard Delivery

If the item is not in stock the order will be despatched as soon as it arrives in our warehouse or by a direct delivery from a 3rd party. The estimated lead time for products not in stock will be indicated in your confirmation. For more information you can speak to our sales team.

Access and Unloading

It is the customers responsibility to ensure that the appropriate access and or equipment is available for delivery – most of our deliveries come on full trailers and may require forklift unloading. If you are in any doubt or are unsure then please contact us for details and we will be happy to advise.

Returns Policy

If the items, you purchase aren’t suitable you can return your items in the following ways:

Arrange collection through ourselves – Contact us via email on sales@exportaglobal.co.uk or telephone 0800 294 4394 to arrange collection. The Cost for collection is based on the product/size of order.

Or

Arrange to return the item through your chosen postal method. Refund will be actioned on receipt of goods.

If your item has been received and is faulty or damaged, we will arrange collection free of charge. Contact us via email at sales@exportaglobal.co.uk or telephone 0800 294 4394 to arrange.

Need further information?